Book an appointment.

Booking an Appointment:

Booking an appointment with any of our practitioners, Rob, Sashi or Lexi is easy. Our online booking system is available here

and payment can be easily made at time of booking.

Appointments can be booked with Sashi at our Erina branch here

Alternatively you can email reception@equaco.com.au or contact our reception on 4313 1873 to discuss your needs and availability to see what we can do for you.

If you feel you are in need of an appointment earlier than the calendar is allowing, we do apologise but we do keep a cancellation list so when you book your appointment simply let administration know that you would like to be added to the cancellation list and what days and times suit you best and you will be notified of cancellations as they become available.

For this reason it is essential that all cancellations are notified to us via text or email or voicemail at least 24- 48 hours before your appointment time so that we are able to offer the cancelled appointment time to someone waiting on an appointment.

Cancellation Fees:

You will receive a text or email reminder of your appointment 48 hours in advance of your appointment to which you will need to respond to confirm or cancel your appointment. If you need to cancel at this time, there is no cancellation fee, however, for all cancellations less than 48 hours from your appointment time, a cancellation fee may be charged up to the full session fee. Cancellation fees are due on the day of your scheduled appointment.

Medicare and Health Fund Rebates:

Alexandra and Sashi are registered with all Health funds, Medicare, and DVA and SIRA approved for WorkCover. Therefore, with an eligible referral from your GP you will be eligible for a rebate from Medicare. Without a referral from your GP, if you have coverage from your Health Fund for Psychological Treatment, you may be eligible for a rebate from your Fund and a receipt will be provided to you for this purpose.

Rob is also registered with all health funds for rebates on your massage.

Payment:

Payment of session fees are payable at the time of your appointment, or can be made in advance at time of booking. We accept all forms of payment, including EFTPOS except for American Express. We can also process your Medicare Rebate for you before you leave. We do not have HICAPS, however can provide an email receipt for electronic claiming. Fees vary based on time and nature of appointment so although our base fees are listed on booking appointments they can vary so don’t be afraid to double check when booking via a follow up email on reception@equaco.com.au.

Generally* the following fee guide can be used:

- Clinical Psychology - $260 per session ($136 medicare rebate)

- Appointment with Director - $280 per session individuals and $300 per session for couples (higher rates apply on weekends or after 4pm)

- Provisional Psychologist - $150 per session (higher rates apply on weekends or after 4pm)

- Remedial Massage - $150 per session (Including GST)

- K9 Massage - $130 per session (Including GST)

*All prices are subject to change without notice or can change and there be a delay in updating publications such as this site.

Session Times:

All sessions are 50 mins in duration unless a specific assessment or extended session has been pre negotiated with your therapist and booked ahead of time - additional costs apply for extended time.

Equaco also accepts DVA and NDIS clients.